Cancellation made by Customer

• All cancellations must be made by e-mail and confirmed by GeoIceland customer service.
• Cancellations made with more than 24 hours notice will receive full refund of the payment.
• Cancellations made within 24 hours prior to departure and “no-shows” will be charged 100% of the total.

Cancellation made by GeoIceland

• If a tour is canceled due to situations beyond our control or because of minimum numbers not being reached, you will be notified and receive a full refund.
• All cancellation are made by e-mail

Shore Excursions Cancellation - Cruse Ships not reaching harbor

• The above cancellation policy does not apply if the ship does not make it to the harbor. In case of the ship not reaching the pier, you’ll receive a full 100% refund.