Cancellation made by Customer
- All cancellations must be made by e-mail and confirmed by GeoIceland customer service.
- Cancellations made with more than 48 hours notice will receive full refund of the payment.
- Cancellations made between 48 to 24 hours prior to departure will be charged 50% of the total.
- Cancellations made within 24 hours prior to departure and “no-shows” will be charged 100% of the total.
Cancellation made by GeoIceland
- If a tour is canceled due to situations beyond our control or because of minimum numbers not being reached, you will be notified and receive a full refund.
- All cancellation are made by e-mail
Shore Excursions Cancellation – Cruse Ships not reaching harbor
- The above cancellation policy does not apply if the ship does not make it to the harbor. In case of the ship not reaching the pier, you’ll receive a full 100% refund.